Place an Order
For US Customers and International Customers
In the US: Call Live Customer Service
For English: 770-754-4547
For Spanish: 770-757-1767
If you are located in Canada or any African Country, please go to the contact page to get the phone number and e-mail address.
Monday to Friday 9.00am to 6.00pm (EST)
Saturdays, Sundays and federal holidays please leave a message. A customer representative will contact you within 24 hours of the first business day.
Total payment should include equipment price, shipping charges and, taxes if customer is located in the state of Georgia. We normally ship via FedEx or FedEx ground unless otherwise requested.
Please request a shipping cost to be included in total payment. We ship worldwide using FEDEX or UPS.
We accept, credit cards, money orders, wire transfers, and regular bank checks.
For Wire transfer, please request our bank account wire transfer information.
For Credit Cards we will email you a Google Checkout Form.
Money orders and checks mail to:
Servsat Communications, Inc.
Attn: Sales Dept.
2050 Marconi Drive, Suite 300
Alpharetta, GA 30005
Please send an e-mail to firstname.lastname@example.org to request total payment including shipping charges. Please provide destination address to calculate shipping cost.
For international customers, please be sure you have a custom broker, to provide you with advise about your country taxes and duties.
RETURNS and/or CANCELATIONS
All returned items or cancelations are subject to a 25% restocking fee.
User Agreement & Disclaimer
PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR
RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.
This Agreement contains the terms and conditions that apply to the Customer's purchase of hardware, software and/or
other products (Item or Items) from Servsat Communications, Inc. By accepting delivery and/or installation of the Item(s)
described on the invoice, Customer agrees to be bound by and accepts these terms and conditions. THESE TERMS
AND CONDITIONS APPLY (i) UNLESS THE CUSTOMER HAS SIGNED A SEPARATE FORMAL PURCHASE
AGREEMENT WITH SERVSAT COMMUNICATIONS, INC, IN WHICH CASE THE SEPARATE AGREEMENT SHALL
GOVERN; OR (ii) UNLESS OTHER SERVSAT COMMUNICATIONS, INC STANDARD TERMS APPLY TO THE
TRANSACTION. These terms and conditions are subject to change without prior written notice at any time, in Servsat
Communications, Inc's sole discretion.
1) Other Documents
These terms and conditions may NOT be altered, supplemented, or amended by the use of any other document(s).
Any attempt to alter, supplement or amend this document or to place an order for Item(s) which is subject to additional
or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both
Customer and Servsat Communications, Inc.
2) Payment Terms
Terms of payment are within Servsat Communications, Inc's sole discretion, and unless otherwise agreed to by Servsat
Communications, Inc, payment must be received prior to Servsat Communications, Inc's acceptance of an order.
Payment for the Item(s) will be made by credit card, wire transfer, or some other prearranged payment method unless
credit terms have been agreed to by Servsat Communications, Inc. Invoices are due and payable within the time period
noted by Servsat Communications, Inc, measured from the date of the invoice. Servsat Communications, Inc may
invoice parts of an order separately. Orders are not binding upon Servsat Communications, Inc until accepted by
Servsat Communications, Any quotations given by Servsat Communications, Inc will be valid for the period stated on
the quotation. Customer agrees to pay interest on all past-due sums at the highest rate allowed by law.
3) Order Cancellation
Order cancellation must be emailed to sales@Servsat Communications,.com within 24 hours of the placement of the
order. Cancellations placed after 24 hours or order has shipped will result in a 25% restocking fee.
4) Shipping Charges & Taxes
All prices are Ex-work term. Prices do not include charges for shipping and handling, and applicable taxes and separate
charges for the aforementioned will be shown on the invoice. Servsat Communications, Inc is obligated to withhold
sales tax for delivery within the State of Georgia, with additional taxes for deliveries within the City of Atlanta. Unless
Customer provides Servsat Communications, Inc with a valid tax exemption certificate applicable to the
hardware/software ship-to location prior to Servsat Communications, Inc order confirmation, Customer is responsible
for sales and all other taxes associated with the order.
All orders shipped outside the United States are subject to the following (if applicable to the location and Item(s)
shipped): customs fees, brokerage fees, insurance, duty, tariff, and any other fees that are applicable and charged by
their country. The Customer is responsible for these fees even if they refuse or return the Item(s).
5) Title & Risk of Loss
Title to products passes from Servsat Communications, Inc to Customer on shipment from Servsat Communications,
Inc's facility. Loss or damage that occurs during shipping by a carrier selected by Servsat Communications, Inc is
Servsat Communications, Inc's responsibility. If a damaged Item is received, please contact Servsat Communications,
Inc within 15 days of receipt of your order by e-mailing returns@Servsat Communications,.com. You must retain the
original packing materials. Loss or damage that occurs during shipping by a carrier selected by Customer is Customer's
responsibility. Title to software will remain with the applicable licensor(s).
6) Return Policies
Servsat Communications, Inc Item(s) purchased directly from Servsat Communications, Inc by an end-user Customer
may be returned by Customer within 30 days of the date on the invoice. Hardware must be received IN ORIGINAL
PACKAGING, and a 15% restocking fee will apply. Customer will be responsible for paying shipping and necessary
insurance fees when returning to Servsat Communications, Inc. In the case of software that has been installed by an
Servsat Communications, Inc engineer, a request for uninstallation must be emailed to email@example.com within 30
days of the date of invoice, and a 30% service fee will apply.
Servsat Communications, Inc hardware comes with a factory limited warranty. Warranties do not cover physical
damage. The limited warranties applicable to Items purchased from Servsat Communications, Inc are included in the
documentation along with the Item. Servsat Communications, Inc makes no express warranties except those stated in
this section and in Servsat Communications, Inc's applicable warranty statement in effect on the date of the invoice.
Any such warranties will be effective, and Servsat Communications, Inc will be obligated to honor any such warranties,
only upon Servsat Communications, Inc's receipt of payment in full for the item to be warranted. Servsat
Communications, Inc disclaims all other warranties, express or implied, including without limitation, implied warranties
of merchantability and fitness for a particular purpose. Servsat Communications, Inc's responsibility for warranty claims
is limited to repair and replacement as set forth in Servsat Communications, Inc's applicable warranty statement in
effect on the date of the invoice. Servsat Communications, Inc reserves the right to modify its warranty at any time, at
its sole discretion.
All software is provided subject to the license agreement that is part of the package. Customer agrees that it will be
bound by the license agreement once the software is installed. Servsat Communications, Inc does not warrant any
software under this Agreement. Warranties, if any, for the software are contained in the end-user license agreement
that governs its purchase and use.
8) Limitation of Liability
Servsat Communications, Inc does not accept liability beyond the remedies set forth herein, including any liability for
Item(s) not being available for use or for lost or corrupted data or software. Servsat Communications, Inc will not be
liable for lost profits, loss of business or other consequential, special, indirect or punitive damages, even if advised of
the possibility of such damages, or for any claim by any third party except as expressly provided herein.
The section headings used herein are for convenience of reference only and do not form a part of these terms and
conditions, and no construction or inference shall be derived wherefrom.
10) Force Majeure
Servsat Communications, Inc shall not be liable for loss or damage caused by any delay or failure to perform its
obligations under these Terms & Conditions of Sale caused by failure of any machine, system of authorization, data
processing or communications system, transmission link, strikes, lockouts, riots, war, fire, acts of God, accidents,
material or transportation shortages, governmental restrictions or injunctions, or denial of import or export licenses, or
compliance with any law, regulation or order, or due to any other circumstances or causes that have the effect of
frustrating performance of these Terms & Conditions of Sale, or any other cause beyond the control of Servsat
11) Invalidity of Provisions
If any provision or provisions of this Agreement shall be held to be invalid, illegal or unenforceable, such provision shall
be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining
provisions shall not in any way be affected or impaired thereby.
Servsat Communications, Inc's failure to insist on performance of any term or condition contained in this Agreement,
or failure to exercise any of Servsat Communications, Inc's rights hereunder, shall not constitute a waiver of any of
Servsat Communications, Inc's rights or remedies under this Agreement.
13) Governing Law
The Agreement shall be exclusively governed by and construed in accordance with the laws of the State of Georgia,,
14. Compliance with Export Laws
14.1 Export License/Approvals. Buyer agrees that it will not, without the prior authorization of the Bureau of Industry
and Security, United States Department of Commerce, or the Directorate of Defense Trade Controls, United States
Department of State, whichever is applicable, in any form export or re-export, sell or resell, ship or reship, or divert,
through direct or indirect means, any Product or technical data or service sold or otherwise furnished hereunder to any
person within any territory for which the United States Government, or any agency thereof, at the time of such action,
requires an export license or other governmental approval, without first obtaining such license or approval. Buyer
agrees to indemnify and hold harmless Seller, its officers, directors, employees and agents from and against any and
all loss or liability for any and all claims, losses, demands, expenses, penalties or costs (including attorneys’ fees)
resulting from failure of Buyer to comply with this clause.
14.2 End-Use/End-User. Buyer agrees to provide detailed actual End-Use and End-User information at the time of
Order placement and to provide any additional information requested by Seller in satisfaction of any regulatory or due
diligence requirements. Seller’s acceptance of an Order shall be contingent on receipt of complete End-Use and EndUser
information in writing. If the End-User is other than the Buyer, then Buyer shall, at the time of its disclosure of end
use and End User, identify any pertinent laws or regulations in the Buyer’s legal jurisdiction (i.e. Country) affecting
Seller’s performance of the subject Order. Seller reserves the right, at its option, to fully or partially terminate any Order
or to rescind or revise its offer and price, if there is a change in any person or entity handling the Products in Buyer’s
order chain and/or any law or regulation that Seller in its sole discretion believes makes a particular Order no longer